Senior Living

Using voice technology
To create connection
Learn More
A senior in the kitchen baking, and using Amazon Alexa to connect to family, friends or staff. The Amazon Echo device is on the counter providing hands-free help, just using voice.

AIPEX Technologies creates greater connection for seniors.

Connection to:
Family & Friends
Speak to make voice calls, or initiate a video call with other residents or loved ones outside the building.
Speak to get assistance, either in real-time via a phone call, or to get services such as maintenance or housekeeping by opening a request via API with in-house systems.
Useful Information
Speak to get the latest activities, meal menus and more. Notifications prompt residents about things they should know about.
A resident of a senior living community with a child on a video call with their family. They are both happy with the fact that they can connect using the voice technology platform.

Advanced features make our platform easy for senior living facilities to deploy and manage

An icon representing the ability to centrally manage a fleet of Echo devices.
Centrally managed voice assistant devices – an enterprise solution.
An icon representing technical integrations available with AIPEX.
Need PMS integration? Our API ninjas will make it happen.
An icon representing the protection of privacy.
Special provisions are in place to ensure privacy and data security.
An icon representing patents that have been awarded to AIPEX.
Patented voice content management provides flexibility and scale.

It's easy for senior residents to use

An icon of a woman speaking representing the use of voice technology.
No ‘invocation phrase’ required - residents can just speak to Alexa, and she will respond with information you specify.
An icon representing smart home devices that can be controlled through voice technology.
Operate lights, thermostat and window coverings with voice commands.
An icon representing notifications through voice technology.
Notifications indicate when a new message is waiting for them.
An icon representing cherished relationships with friends and loved ones.
Communicate hands free with friends and loved ones.

Examples of the impact to residents' daily life

Retail Alexa
Ask for the daily weather forecast
Listen to favorite music
Call the kids
Set medication reminders
Find out what social events are happening that evening
Hear the dinner menu
Access hospital post-discharge instructions
Submit a maintenance request
Contact the front desk
Receive a scheduled reminder message about an exercise class
Sign up for a shopping outing
Hear a real-time announcement from the staff
Get notified when the mail arrives

Examples of the impact to your facility's staff

Retail Alexa
Leverage standard Echo devices, including devices with screens
Onboard hundreds of devices with a single account
Provide a system designed to ensure the privacy of residents
View individual device status at a glance across an entire fleet
Offload staff from repetitive questions 
Access rich reporting and analytics on resident’s usage
Get notifications via text and email of resident requests
Conduct quick and easy surveys for residents all through voice
Assign system permissions to staff based on their role

This is not retail Alexa. Our platform is purpose-built for Senior Living.

Wondering about the difference between AIPEX and the experience you get with a normal retail Alexa device?
Here is what is common:
Standard Hardware
Massive-scale Knowledge
Standard Amazon Echo hardware - a critical component to keep costs low
All of Alexa's vast general-purpose-knowledge and baseline capabilities like music, trivia, and timers.
Here is what is not available with a retail Alexa device, but is with AIPEX:
Privacy Built-in
A unique onboarding system
Resident’s utterances are not available in the Alexa app unlike retail Alexa devices. In fact, they are purged entirely and not stored in the cloud.
With one master account, you can onboard hundreds of devices, yet assign them so that each can deliver unique content.
Centralized Management
Unified Status Monitoring
Equip Alexa to deliver your own curated content, and share useful information with residents.
View individual Echo device status at a glance across an entire fleet.
Role-based Privileges
Rich Reporting & Analytics
Assign system permissions to your staff based on their role.
Monitor system usage via consolidated reports.
No Hassle Devices
Guest Communications
Unlike normal Amazon Echos, guests cannot reset or change the configuration of AIPEX-powered devices.
Use our portal to send real-time notifications and announcements to guests, or schedule them for future delivery.
An animated image showing how data is not stored in the cloud.
No voice recordings are stored in the cloud. That isn't available with off-the-shelf Echo devices.

Interested in delivering greater connection to your residents? Please reach out.

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