Enhancing In-Home Care

AIPEX Connection Hub:
Powering greater connection
Learn More
A senior in the kitchen baking, and using Amazon Alexa to connect to family, friends or staff. The Amazon Echo device is on the counter providing hands-free help, just using voice.

AIPEX Technologies enables home care providers to deliver services that improve safety and quality of life for their clients.

Speak to make voice or video calls, be reminded with tailored information, or get emergency assistance.
Family & Friends
Send on-screen greeting cards to just say “thinking of you” as well as other messages and notifications. Open video calls with 2 words.
Care Providers
Enhance frequency of care with remote check-ins via video. Have clients confirm wellness each morning and be alerted if needed.
A resident of a senior living community with a child on a video call with their family. They are both happy with the fact that they can connect using the voice technology platform.

Advanced features make our platform easy for home care agencies to deploy and manage.

An icon representing the ability to centrally manage a fleet of Echo devices.
Centrally managed voice assistant devices – an enterprise solution.
An icon representing technical integrations available with AIPEX.
Need calendar integration? Our API ninjas will make it happen.
An icon representing the protection of privacy.
Special provisions are in place to ensure privacy and data security.
An icon representing patents that have been awarded to AIPEX.
Patented voice content management provides flexibility and scale.

It's easy for older adults to use

An icon of a woman speaking representing the use of voice technology.
No ‘invocation phrase’ required - clients can just speak to Alexa, and she will respond with information you specify.
An icon representing smart home devices that can be controlled through voice technology.
Operate lights, thermostat and window coverings with voice commands.
An icon representing notifications through voice technology.
Notifications indicate when a new message is waiting for them.
An icon representing cherished relationships with friends and loved ones.
Communicate hands free with friends and loved ones.

Examples of the impact to clients' daily life

Retail Alexa
Ask for the daily weather forecast
Listen to favorite music
Call the kids
Set medication reminders
Get emergency assistance via a home care agency's 24x7 support center
Get custom reminders for things that are hard to remember
Access hospital post-discharge instructions
Contact home care agency staff multiple ways
Receive custom greeting cards from care providers and family
Access special content to entertain, learn and sharpen your mind
Hear a real-time announcement from your care provider
Get notified when your care provider is on their way

Examples of the impact to your home care agency

Retail Alexa
Leverage standard Echo devices, including devices with screens
Onboard hundreds of devices with a single account
Provide a system designed to ensure the privacy of clients
View individual device status at a glance across an entire fleet
Offload staff from repetitive questions 
Access rich reporting and analytics on client’s usage
Get notifications via text and email of client requests
Conduct quick and easy post-visit surveys from clients all through voice
Assign system permissions to staff based on their role

This is not retail Alexa. Our platform is purpose-built for Senior Living.

Wondering about the difference between AIPEX and the experience you get with a normal retail Alexa device?
Here is what is common:
Standard Hardware
Massive-scale Knowledge
Standard Amazon Echo hardware - a critical component to keep costs low
All of Alexa's vast general-purpose-knowledge and baseline capabilities like music, trivia, and timers.
Here is what is not available with a retail Alexa device, but is with AIPEX:
Privacy Built-in
A unique onboarding system
Client’s spoken phrases are not available in the Alexa app unlike retail Alexa devices. In fact, they are purged entirely and not stored in the cloud.
With one master account, you can onboard hundreds of devices, yet assign them so that each can deliver unique content.
Centralized Management
Unified Status Monitoring
Families can equip Alexa to deliver their own curated content, and share useful information with clients.
View individual Echo device status at a glance across an entire fleet.
Role-based Privileges
Rich Reporting & Analytics
Assign system permissions to your staff based on their role.
Monitor system usage via consolidated reports.
No Hassle Devices
Client Communications
Unlike normal Amazon Echos, clients cannot reset or change the configuration of AIPEX-powered devices.
Use our portal to send real-time notifications and announcements to clients, or schedule them for future delivery.
An animated image showing how data is not stored in the cloud.
No voice recordings are stored in the cloud. That isn't available with off-the-shelf Echo devices.

Interested in delivering greater connection to your clients? Please reach out.

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