Introducing Event-Driven Cards
October 28, 2022
New event-driven cards add further automation to the Virtual Concierge. Now hosts have two new tools to make them more efficient while at the same time improving the guest's experience at their property. Both of these new features expand the capabilities of 'home cards', which are displayed on the Echo Show screen even when guests aren't interacting with Alexa.
Host Welcome Cards
AIPEX now provides home cards that are created automatically through integration with reservation calendars. These 'Host Welcome Cards' can be personalized based on the guest's name, or a celebration you might know about. Default messages and background images can be defined, as well as reservation-specific customizations.
Departure Instructions Cards
24 hours prior to departure, a home card will be displayed that reminds guests how they can hear the instructions you want them to be aware of as they prepare to check out.