We may update this Policy from time to time. If we do, we’ll let you know about any material changes, either by notifying you on the Site or by sending you an email. New versions of this Policy will never apply retroactively — we’ll tell you the exact date they go into effect. If you keep using solutions from AIPEX after a change, that means you accept this Policy.
AIPEX Technologies, Inc. (creators of the AIPEX Virtual Concierge and AIPEX for Senior Living, subsidiaries, affiliates, agents, representatives, consultants, employees, officers, and directors — collectively, “AIPEX Technologies,” “AIPEX”, “we,” or “us”) provides services that help hospitality hosts and senior living communities add value to their guest’s or resident's experience using AI voice assistant apps and smart home technology. We are a corporation based outside of Seattle, WA.
The only circumstance in which your information would be shared publicly is associated with user testimonials, reviews or comments. This information is generally shared anonymously, however we may ask for your permission to use your name. In those circumstances, your name is the only personal information shared, with your consent.
We may share your information with certain trusted third-party services to help us provide, improve, promote, or protect AIPEX Services (like when we partner with payment processors, or use services that help us manage our ads on other sites). When we share data with third-party services that support our delivery of the AIPEX Services, we require that they use your information only for the purposes we’ve authorized, and that they protect your personal information at least to the same standards we do. We may also share information that’s aggregated and anonymized in a way that it doesn’t directly identify you.
We do reserve the right to disclose personal information when we believe that doing so is reasonably necessary to comply with the law or law enforcement, to prevent fraud or abuse, or to protect AIPEX's legal rights, property, or the safety of AIPEX, its employees, users, or others.
We will retain your information as long as your account is active, as necessary to provide you with the Services or as otherwise set forth in this Policy. We will also retain and use this information as necessary for the purposes set out in this Policy and to the extent necessary to comply with our legal obligations, resolve disputes, enforce our agreements and protect AIPEX's legal rights.
We also collect and maintain aggregated, anonymized or pseudonymized information which we may retain indefinitely to protect the safety and security of our Site, improve our Services or comply with legal obligations.
Users residing in certain countries, including the EU, are afforded certain rights regarding their personal information. Except where an exception or exemption applies, these rights include the ability to access, correct, and request deletion of your personal information.
You can request a copy of your personal data from AIPEX, or modify or delete personal information that you have provided to us by contacting us at email@example.com. We may retain certain information as required by law or as necessary for our legitimate business purposes.
We take security seriously, and the security of your personal data is important to us. We follow industry-standard practices to protect the data we collect and maintain, including using Transport Layer Security (TLS) to encrypt information as it travels over the internet. No method of transmission over the internet or electronic storage is completely secure, so VCS cannot guarantee its absolute security. Your account information is protected by a password, which you should choose carefully and keep secure.
We encourage the responsible disclosure of vulnerabilities of our Services by emailing firstname.lastname@example.org.
To contact our Data Protection Officer, please email email@example.com
You can contact us in writing at:
AIPEX Technologies, Inc.
30610 NE Tolt Hill Rd
Carnation, WA 98014
People under 18 (or the legal age in your jurisdiction) are not permitted to use AIPEX Services on their own. AIPEX does not knowingly collect any personal information from children under the age of 13 and children under 13 are not permitted to register for an account or use our Services.
If you believe that a child has provided us with personal information, please contact us at firstname.lastname@example.org. If we become aware that a child under age 13 has provided us with personally identifiable information, we’ll delete it.
Updated: December 2022