I’m using Alexa devices outside the US/UK/Canada and I’m having trouble with…

Adding the Virtual Concierge Service skill

Virtual Concierge Service is available globally wherever Amazon has made Alexa available. It is available in English in the US, UK, Ireland, Australia, NZ and India. Outside of these countries, the Virtual Concierge is available in English, and your Echo needs to be set up as a US-based device. Here’s how to do that.
A chatbot icon.