Experienced hosts know that upsells like charging for amenities don't usually add significantly to the bottom line. What does? Booking more nights.
AIPEX detects gaps between reservations and offers multiple ways to communicate that to guests - it is woven into conversation, proactive notifications are sent, and the offer is displayed on-screen even when guests aren't interacting with it. Plus, you can also promote repeat bookings by using the digital signage to encourage return visits.
Proof point: A property manager in Tennessee saw $7463 in incremental revenue in a single month.
Save precious time
The increasing trend is that guests want the ability to self-serve. This solution allows them to do that in a way that is easier than any other tech interface. Guests can just ask questions and the AI answers them.
Guests can say “We’re checking out” and housekeeping is immediately notified. This can provide hours of additional time for cleaners to service properties with tight turnarounds.
Guests are more likely to follow your departure instructions, saving cleaning costs.
Troubleshooting Tips reduce calls to the maintenance department.
Proof point: A study done by a property manager found that there was an 11% reduction in inbound calls, equating to $2,589 in saved employee time in 1 month.
Make guests smile
Surprise and delight guests with AI that supports a wide range of features:
Greet guests by name
Deliver video welcome messages
Display personalized welcome cards and recognize special celebrations
Provide curated content across property amenities, local attractions and restaurants
Share proactive recommendations based on the weather at each property
Collaborate with the community and provide guests digital coupons for incentives
Enable smart home devices to be controlled by voice