Drive additional revenue

Experienced hosts know that upsells like charging for amenities don't usually add significantly to the bottom line. What does? Booking more nights.

AIPEX detects gaps between reservations and offers multiple ways to communicate that to guests - it is woven into conversation, proactive notifications are sent, and the offer is displayed on-screen even when guests aren't interacting with it. Plus, you can also promote repeat bookings by using the digital signage to encourage return visits.

Proof point: A property manager in Tennessee saw $7463 in incremental revenue in a single month.

Save precious time

  • The increasing trend is that guests want the ability to self-serve. This solution allows them to do that in a way that is easier than any other tech interface. Guests can just ask questions and the AI answers them.
  • Guests can say “We’re checking out” and housekeeping is immediately notified. This can provide hours of additional time for cleaners to service properties with tight turnarounds.
  • Guests are more likely to follow your departure instructions, saving cleaning costs.
  • Troubleshooting Tips reduce calls to the maintenance department. 

Proof point: A study done by a property manager found that there was an 11% reduction in inbound calls, equating to $2,589 in saved employee time in 1 month.

Make guests smile

Surprise and delight guests with AI that supports a wide range of features: 

  • Greet guests by name
  • Deliver video welcome messages
  • Display personalized welcome cards and recognize special celebrations
  • Provide curated content across property amenities, local attractions and restaurants
  • Share proactive recommendations based on the weather at each property
  • Collaborate with the community and provide guests digital coupons for incentives
  • Enable smart home devices to be controlled by voice

‍

It's free on mobile for 5 properties or less!
Learn More

AI for vacation rentals and hotels.

Go beyond guidebooks or chatbots with AI that drives occupancy, delights guests and saves you time.

It will deliver your custom answers to guest’s questions, either through their phone or an in-property device.

A button showing how to scroll down to learn more.
An Amazon Echo Show 15, together with an Echo Show 8 and a mobile phone, all displaying the AIPEX Virtual Concierge interface.

This is where AI meets guests.

An icon representing the ability for hosts to save time using an Amazon Echo Show device and guest's mobile phones with the AIPEX Virtual Concierge.

Save time

Guests want to self-serve. Give them the tool to do it. You'll run a more efficient operation and guests will have fewer frustrations with good information available to them.
‍

Learn more
An icon representing the ability for hosts to delight guests using an Amazon Echo Show device and guest's mobile phones with the AIPEX Virtual Concierge.

Delight your guests

Surprise guests with AI that exceeds their expectations. Enhance their experience by greeting them by name, including video welcome messages, and sharing extensive curated information.

Learn more
An icon representing the ability for hosts to earn revenue using an Amazon Echo Show device and guest's mobile phones with the AIPEX Virtual Concierge.

Book more nights

The system identifies gaps between reservations, then provides offers for guests to extend their stay. Further, it promotes repeat bookings with notifications and digital signage.
‍

Learn more

Mobile AI chat and beyond.

Free for up to 5 properties.

See details
An icon representing the ability for guests to ask questions, available on an Amazon Echo Show device and mobile phones with the AIPEX Virtual Concierge.

Ask anything OR use a menu

Content is auto-organized into a menu of options for guests. They can ask any question at any time, or tap buttons to navigate the menu and explore.

An icon representing the ability for hosts to reach all guests under a reservation using their mobile phones with the AIPEX Virtual Concierge.

Reach everyone in a group

Access isn't limited to just a group's organizer.

A mobile phone displaying the AIPEX Virtual Concierge AI chatbot solution for vacation rentals, Airbnbs and hotels.
An icon representing the ability to communicate with guests using video, audio and text options that are available on an Amazon Echo Show device and mobile phones with the AIPEX Virtual Concierge.

Video, images and more

Hosts can communicate important information via text, video and audio. Plus other options, like links to additional information.

An icon representing instant mobile access to the AIPEX Virtual Concierge through a mobile web app.

Instant access

Guests tap a link, no download required.

Discover why thousands of other properties are using AIPEX, ​and how your business can benefit.

The number of curated answers from an AIPEX AI Concierge:
1,697,076
The number of properties with an AIPEX AI Concierge:
19,518

Low cost in-property devices.

With voice control and digital signage.

See details
An icon representing the special hospitality specific behavior available on an Amazon Echo Show device with the AIPEX Virtual Concierge.

Standard Alexa hardware with hospitality-specific software

Off-the-shelf devices can respond to guest's questions with your curated information. No expensive custom hardware required.

An icon representing digital signage available on an Amazon Echo Show device with the AIPEX Virtual Concierge.

Display a carousel of images and text that you can define

Available in a variety of screen sizes, this digital signage is shown even when guests aren’t interacting with the device.

An Amazon Echo Show 8 displaying the AIPEX Virtual Concierge AI guest engagement solution.
An icon representing connecting people with the AIPEX Virtual Concierge.

A central communications hub for your property

Push important messages and notifications to guests. Plus, support for voice calling and event-driven host alerts.

An icon representing the privacy and security features available on an Amazon Echo Show device with the AIPEX Virtual Concierge.

Locked down with privacy protection built in

Devices are fiddle-proof and designed to protect guest privacy.
‍

Put AI to work for your properties.

Get started in less than 10 minutes.

Sign up
See it in action
An Amazon Echo Show 15 hanging on the wall, making the AIPEX Virtual Concierge available to guests at Airbnbs, short-term rentals and boutique hotels.

Put AI to work for your properties.

Get started in less than 10 minutes.

Sign up
See it in action
An Amazon Echo Show 15 hanging on the wall, making the AIPEX Virtual Concierge available to guests at Airbnbs, short-term rentals and boutique hotels.

Put AI to work for your properties.

Get started in less than 10 minutes.

Sign up
See it in action
An Amazon Echo Show 15 hanging on the wall, making the AIPEX Virtual Concierge available to guests at Airbnbs, short-term rentals and boutique hotels.
A chatbot icon.
Hospitality
Hotels & Resorts
Vacation Rentals
Example Guest Interactions
Customer Testimonials
Differences from Retail
More Advanced Features
Partners
Support
Company
About Us
Our Team
News Room
Contact Us
Follow Us
Facebook
Twitter
LinkedIn
© Copyright 2023 AIPEX Technologies, Inc
AIPEX™ is a trademark of AIPEX Technologies, Inc
Patents Granted and Pending | Privacy Policy | Terms of Use