AIPEX + Escapia: Guest Engagement at Enterprise Scale

Escapia’s robust and scalable property management system now synchronizes seamlessly with AIPEX’s intelligent virtual concierge, enabling automated, end-to-end guest engagement. This integration empowers large property management companies to deliver consistent, high-touch hospitality across all their properties—without manual effort or added complexity.

Vacation rental managers using Escapia can now take full advantage of AIPEX’s advanced capabilities, automatically syncing property reservation data to unlock a modern, responsive guest journey all the way through checkout.

Key features include:

✨ Personalized Guest Greeting

Each guest is welcomed by name upon arrival, setting a warm and personalized tone from the start.

📺 Arrival Card with Video Welcome Message

Guests receive a customized digital arrival card featuring a personal message and an optional welcome video from the host, delivered via mobile or in-property devices.

🌟 Host Highlights

Property managers can proactively surface curated content—like recommendations, reminders, and local tips—without requiring guests to ask, enhancing both service and efficiency.

💬 Guest Sentiment Check

AIPEX automatically checks in with guests shortly after arrival to ensure everything meets expectations, allowing staff to address any concerns quickly and professionally.

🧳 Proactive Departure Instructions

Guests receive timely checkout instructions and rebooking options based on their departure time—completely automated and tailored.

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Built to Scale

With this integration, Escapia customers now gain direct access to the full enterprise AIPEX suite, which includes:

• Conversational AI for property-specific and local guest support
• Automated content tools for adding rich media and recommendations
• Mobile and in-property interfaces to connect with guests anytime, anywhere
• Rich analytics dashboards for monitoring engagement and improving service

This collaboration is especially powerful for larger operators, who require scalable tools that streamline operations while still delivering personalized, high-touch service. Escapia and AIPEX together offer unmatched depth, flexibility, and enterprise-grade support for the modern vacation rental business.

According to a global study, 73% of travelers prefer accommodations that offer self-service technology—reflecting the growing demand for seamless, tech-forward hospitality.

By integrating directly with Escapia, AIPEX enables property managers to meet this demand with smart, proactive guest experiences—at scale.

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‍Do you have more than 10 properties? Contact us at support@aipextech.com about access to the AIPEX enterprise portal that includes additional advanced features built for scale - at no additional cost.