Differences from retail Alexa

This is not retail Alexa. Our platform is purpose-built for Hospitality.

Wondering about the difference between AIPEX and the experience you get with a normal retail Alexa device?

Here is what is common:

Standard Hardware

Massive-scale Knowledge

Standard Amazon Echo hardware - a critical component to keep costs low

All of Alexa's vast general-purpose-knowledge and baseline capabilities like music, trivia, and timers.

Here is what is not available with a retail Alexa device, but is with AIPEX:

Privacy Built-in

A unique onboarding system

Guest utterances are not available in the Alexa app unlike retail Alexa devices. In fact, they are purged entirely and not stored in the cloud.

With one master account, you can onboard hundreds of devices, yet assign them so that each can deliver unique content.

Centralized Management

Unified Status Monitoring

Equip Alexa to deliver your own curated content and recommendations for guests.

View individual Echo device status at a glance across an entire fleet.

Role-based Privileges

Rich Reporting & Analytics

Assign system permissions to your staff based on their role.

Monitor system usage via consolidated reports.

No Hassle Devices

Guest Communications

Unlike normal Amazon Echos, guests cannot reset or change the configuration of AIPEX-powered devices.

Use our portal to send real-time notifications and announcements to guests, or schedule them for future delivery.

No voice recordings are stored in the cloud. That isn't available with off-the-shelf Echo devices.