AIPEX Virtual Concierge Subscriptions

(per device)
3 Months
Try now: 1 month free
1 Year
Try now: 1 month free
Custom Duration
As low as
Custom Pricing Calculator
Plus: You can disable your subscription in your off season so it will cost even less.
Learn More
Equip Alexa to deliver your custom answers to guest’s questions​
Drive bookings via rebook and extend stay offers​
Automate guest messaging through an Amazon Echo​
Hotel-grade privacy: no stored recordings​
Use an Echo Show to provide digital signage in your property​
How it Works
Sign up for an AIPEX account
Get a supported Amazon Echo device (see below)
Using the AIPEX Portal, follow the easy setup instructions
Add custom answers for Alexa to say in response to guest questions
What does my Virtual Concierge subscription include?
In the US and UK, your subscription includes a license to use Alexa for Hospitality (AFH) on your device at no additional cost. This is a significant value, for which Amazon charges a monthly fee. The AFH fee covers the special software that is applied to the device, as well as the licensing for music available with the service (including streaming music from iHeartRadio and TuneIn). In addition, please see this page for a full list of features that your AIPEX Virtual Concierge includes.
What Alexa devices are supported for use in the US, UK and Canada?
  • Amazon Echo (2nd, 3rd, 4th generation)
  • Amazon Echo Dot (2nd, 3rd, 4th, 5th generation)
  • Amazon Echo Plus (1st, 2nd generation)
  • Amazon Echo Show 5 and Echo Show 8
Amazon Echo Show 8 is recommended.
Additional questions? Please see our FAQ.