Alternatives for opening a conversation with the Virtual Concierge

If you would like to change the way that guests access the Virtual Concierge, you can do so. Instead of "Alexa, use the concierge service", you can use an alternative phrase. A structure called a ‘Routine’ is the functionality that makes this possible. Here are some examples of what you can do:


Create a Routine in the Alexa app (the app is available for iPhone & Android). Here are instructions for creating an Alexa Routine. Specifically for the Virtual Concierge:
A chatbot icon.